| Right of withdrawal |
| Right of withdrawal |
| You have the right to cancel this contract within fourteen (14) days without giving any reason. |
| The cancellation period is fourteen (14) days from the day, in the case of a sales contract, on which you or a third party named by you who is not the carrier took possession of the goods. |
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In order to exercise your right of withdrawal, you must contact us, mobiball GmbH ABC Street 38 20534 Hamburg
inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or an email). You can use the attached sample cancellation form, although this is not mandatory. You can also fill out and submit the sample cancellation form or another clear declaration electronically using the contact form on our website www.mobiball.de . If you make use of this option, we will immediately send you confirmation (e.g. by email) of receipt of such a revocation. |
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In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires. |
| Consequences of revocation |
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If you cancel this contract, we will refund to you all payments received from you, including delivery costs (except for any additional costs arising from you choosing a method of delivery other than the cheapest standard delivery offered by us have) to be repaid immediately and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment. We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. |
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You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired. |
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You bear the direct costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods |
Right of withdrawal & cancellation policy
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